Remote Information technology Jobs · Incident Management

Job listings

  • Provide ongoing SAP Finance application support as part of AMS/Aftercare services.
  • Investigate, troubleshoot, and resolve incidents and service requests within agreed service levels.
  • Support Finance processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and related financial processes.

DyFlex is an SAP Platinum Partner delivering fit-for-purpose SAP solutions including implementations, change management, and aftercare support across Australia and New Zealand. It is recognized as a leading partner in the region with a diverse, inclusive, and flexible remote-first team.

  • Provide day-to-day application support across Oracle Cloud SCM modules including Inventory, Procurement, Order Management, Supply Planning, and Warehouse Management.
  • Manage incident and service request lifecycle, including troubleshooting, configuration changes, and client communication within SLA timelines.
  • Collaborate with technical teams and contribute to knowledge base documentation and continuous improvement.

Version 1 is a technology and transformation solutions provider trusted by global brands, with partnerships with Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake. The company is 3300+ strong with €350/£300m revenue, and has been recognized as a Great Place to Work in Ireland and UK for over 10 years.

  • Apply expertise in incident management and SRE to evaluate AI-generated documents, spreadsheets, and slide decks for technical accuracy and operational rigor.
  • Assess outputs against real-world reliability practices, identifying factual, technical, and reasoning errors.
  • Provide clear, structured written feedback and collaborate asynchronously with a research team to refine evaluation approaches.

This partner company focuses on AI evaluation and development, seeking experienced professionals to assess AI-generated work products. They offer flexible remote work and independent contractor engagements with weekly payments.

  • Provide L3 production support for NICE CXone contact center environments, including ACD, IVR, call routing, and digital channels.
  • Monitor platform health using Splunk, Zabbix, CloudWatch, or Datadog, and drive incident management and root cause analysis.
  • Collaborate with cross-functional teams to troubleshoot APIs, CRM, and cloud integrations while supporting deployments and automation improvements.

Miratech is a global IT services and consulting company that helps enterprises drive digital transformation. With nearly 1000 professionals across 30+ countries, it maintains a 99% project success rate and a culture of relentless performance.

  • Handle daily incidents, service requests and user questions on the ServiceNow platform, working to agreed SLAs and priority rules.
  • Administer users, roles, groups and access rights, including ACL configuration and periodic access reviews.
  • Configure the platform in day-to-day operation: catalogue items, forms, notifications, assignment rules and scheduled jobs.

Software Mind develops solutions that make an impact for companies around the globe. They build cross-functional engineering teams and foster a culture of openness, respect, grit, and enjoyment.